Every Christmas gift order is securely packaged by our expert fulfilment team and shipped with care to ensure it reaches your loved ones in perfect condition. We provide a range of shipping options worldwide, from Royal Mail 1st class delivery to express courier services for faster Christmas delivery. For timely arrivals, please see our comprehensive shipping guide, where you’ll find detailed information on delivery options and timelines for your location to ensure your gifts arrive right in time for the holiday season.

Yes, you can send your Christmas gift order directly to the recipient—simply let us know at the time of purchase. While we don’t currently offer gift wrapping, we’re happy to include a personal gift message with your order to make it extra special. By providing your email address at checkout, you’ll receive tracking information, allowing you to monitor the delivery progress and ensure your gift arrives on time.

The turnaround time for your Christmas gifts varies depending on the item. Off-the-shelf Christmas gifts are often ready to dispatch within one working day of ordering, ensuring a quick delivery for in-stock items. For personalized Christmas gifts, production times may vary but typically require 2 to 4 days to design and create. Once your items are ready for shipping, we dispatch within one working day to ensure a timely delivery. If you’re in a rush, consider our express delivery option at checkout to receive your Christmas gifts even faster.

Non-personalised Christmas gifts can be returned for a full refund, including standard delivery costs, within 14 days of receipt. Simply contact us within this period to initiate your return. Please note that personalised Christmas gifts are non-refundable once production begins, as each item is created based on the personalisation details provided at the time of order. For full information on returns and refunds, please review our policy.

Since 2017, TavernCreative has built a reputation for exceptional service and high-quality products. Our customer reviews on Etsy and Google highlight our dedication to excellence, and we’re proud to share these testimonials with you. Before purchasing your Christmas gifts, we invite you to explore our customer reviews as a guide to making an informed choice - Etsy and Google.

We’re based in Ashford, Kent, United Kingdom, and while we ship worldwide, we also offer local delivery and collection options for nearby customers. If you live in or around Ashford, you’ll see the option at checkout to either collect your order or have it delivered directly to you. This saves on shipping costs and ensures you receive your order more promptly.