Contact Us

We'd Love To Hear From You

Have a question about your order, a custom request, or our products?

We’re here to help. Whether you’re ordering wedding stationery, browsing our personalised gift range, or looking for advice on finishing options, feel free to get in touch. Our friendly team will get back to you within one working day, often much sooner.

  • Email Us

    Reach us at studio@taverncreative.com. We’ll usually reply within 1 working day.

  • Our Location

    We’re based in Ashford, Kent, and dispatch all orders from our UK studio.

  • Follow Us

    Find us on Instagram, TikTok, Facebook and Pinterest - links are in the header.

Opening Hours

We reply Monday–Friday, 9am–5pm (UK time).

For holiday hours, check our Google Business profile.

Google Business

How We Work with You

At TavernCreative, we like to keep things personal... because that’s what we specialise in. We’re a small, hands-on team, which means when you reach out, you’ll always hear back from someone who knows your order, your project, or your vision. No ticket systems or bots, just real humans who genuinely care about getting things right.

We aim to respond to all enquiries within 1 working day, often much sooner. Whether it’s a quick question about wording, a custom quote for something a bit different, or help choosing between formats, we’re here to make the process easy and enjoyable.

Once we’ve seen your enquiry or had a quick chat, we’ll guide you through the next steps

We’re here to collaborate, not complicate. From the first message to the final print, you’ll have our full attention, and a beautifully finished product to show for it.

Let’s make something meaningful together.

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Frequently Asked Questions

  • How long does it take to hear back from you?

    We aim to respond to all messages within 1 working day. If your enquiry is urgent, we’ll do our best to prioritise it.

  • Do you offer custom or bespoke designs?

    Yes! Many of our products can be customised beyond what's shown online. Just send us a message with your ideas, we’re happy to help.

  • Can I make changes after placing an order?

    If we haven’t sent your item to print yet, you can usually make changes. Please contact us as soon as possible to request an update.

  • Do you send design proofs before printing?

    Yes, for personalised stationery, we’ll always send a digital proof for approval before we print anything.

  • Do you ship internationally?

    Absolutely. We’re based in the UK but we regularly ship worldwide, including Europe, the US, Australia, and more.

  • Where is your business based?

    We operate from our studio in Ashford, Kent (UK) . All products are designed, printed, and dispatched in-house.

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