Contact Us

We'd Love To Hear From You

Award winning wedding stationery studio based in Ashford, Kent.

Have a question about your order, a custom request, or one of our products?

We are here to help.

Whether you are ordering wedding stationery, browsing our personalised gift range, or looking for advice on finishes and formats, feel free to get in touch. We aim to reply to all enquiries within one working day, often much sooner.

Get In Touch

Use the contact form below or email us directly. Every message is read by someone who knows our products and process, so you will always get clear, helpful advice.

  • Email Us

    studio@taverncreative.com
    We usually reply within one working day.

  • Our Location

    We are based in Ashford, Kent, and design, print, and dispatch all orders from our UK studio. We serve couples across Kent and the UK, and ship worldwide.

  • Opening Hours

    We reply to enquiries Monday to Friday, 9am to 5pm UK time.

    For holiday hours and updates, please see our Google Business Profile.

How We Work with You

At TavernCreative, we keep things personal because that is what we specialise in. We are a small, hands on studio, which means when you get in touch you will hear back from someone who understands your order, your project, or your vision.

There are no ticket systems or automated replies. Just real support from start to finish.

Whether you need help with wording, a custom quote for something a little different, or guidance on choosing the right format, we are here to make the process simple and enjoyable.

From the first message to final print, you will have our full attention and a beautifully finished product to show for it.

Let’s make something meaningful together.

Frequently Asked Questions

  • How long does it take to hear back from you?

    We aim to respond to all messages within one working day. If your enquiry is urgent, we will do our best to prioritise it.

  • Do you offer custom or bespoke designs?

    Yes. Many of our products can be customised beyond what is shown online. Send us a message with your ideas and we will be happy to help.

  • Can I make changes after placing an order?

    If your item has not yet been sent to print, changes are usually possible. Please contact us as soon as you can so we can advise.

  • Do you send design proofs before printing?

    Yes. For personalised stationery, we always send a digital proof for approval before anything is printed.

  • Do you ship internationally?

    Yes. We are based in the UK but regularly ship worldwide, including Europe, the US, and Australia.

  • Where is your business based?

    We work from our studio in Ashford, Kent, UK. All products are designed, printed, and dispatched in house.

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